At Trouve, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
1. Information We Collect
We collect only the information necessary to provide and improve our services, including:
- Account Information: Name, email address, company name, and billing details you provide during registration or subscription.
- Usage Data: Interactions with our platform (e.g., features used, actions taken) to improve functionality and user experience.
- CRM Data (when authorized): Information accessed through integrations (e.g., HubSpot, Salesforce) strictly for the purpose of performing the services you request.
We do not collect unnecessary personal information.
2. How We Use Information
We use your information to:
- Deliver and improve Trouve's services.
- Provide customer support.
- Ensure security and prevent unauthorized access.
- Communicate important updates or changes to our platform.
3. Data Sharing & Disclosure
We respect your trust.
- We do not sell, rent, or trade your data to third parties.
- We do not share your data with outside third parties except as required by law or when necessary to provide our services (e.g., secure cloud hosting providers, payment processors).
- All service providers we work with are contractually bound to protect your data.
4. Data Security
We use industry-standard measures to protect your information, including:
- Encryption in transit and at rest.
- Strict access controls and authentication measures.
- Regular security reviews and monitoring.
5. Data Retention
We retain your data only as long as necessary to provide services or comply with legal obligations. You may request deletion of your data at any time by contacting us.
6. Your Rights
Depending on your location, you may have certain rights under applicable privacy laws, including:
- Accessing the data we hold about you.
- Requesting corrections or deletion of your data.
- Limiting or withdrawing consent for certain data uses.
To exercise these rights, contact us at legal@trouve.ai.
7. Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through our website or via email.
9. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Trouve
Email: legal@trouve.ai
Address: 855 Brannan St
